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Mobula

Mobula Customer Relationship Management

Mobula CRM is web-based application which is platform independent, available anywhere/anytime, highly efficient, rapidly deployable and customizable.

Mobula

Mobula Customer Relationship Management

The ultimate goal of Mobula CRM is to improve long-term growth and profitability through better understanding of customer behavior.

Mobula CRM

"Highly Efficient, Rapidly Deployable and Customizable."

What is CRM?

Customer Relationship Management (CRM) is an integrated information system that is used to plan, schedule and control the presales and post-sales activities in an organization. CRM embraces all aspects dealing with prospects and customers, including the call center, sales force, marketing, technical support and field service. The ultimate goal of CRM is to improve long-term growth and profitability through better understanding of customer behavior.

Why Mobula CRM?

Mobula CRM is web-based application which is platform independent, available anywhere/anytime, highly efficient, scalable, deployable and customizable. Mobula CRM can be integrated with Email client, Call Center and Customer portal.

Strong Support Team:

Our support team can help you get the most out of Mobula CRM professionally by getting the beginners up and running, giving advanced users guidance with more complex usage; offering advice and support for each step along the way. We provide extensive training to give you all the skills and knowledge you need to make efficient and effective use of Mobula CRM.

Marketing Automation

  • Campaign Management
  • Mass Mailing
  • E-mail Marketing
  • Delivery Schedule
  • Lead Management

Sales Automation

  • Lead Management
  • Potential Management
  • Account Management
  • Contact Management
  • Activity Management
  • Reports & Dashboards

Analytical Reporting

  • Dashboard
  • Report

Customer Services

  • Ticket Management
  • Knowledge Base
  • Customer Self Service Portal

Inventory System

  • Product or Item Management
  • Order Management
  • Invoices
  • Tools
  • RSS
  • My Sites Login area description

Customizable Reports

There are a few pre-build reports for sales force automation in order to analyze the monthly sales pipeline on regular basis. Additional reports, especially complicated ones, if required, can be got developed through BEST on payment.

Ticket Management

Trouble ticket is a mechanism used in an organization to track the detection, reporting, and resolution of some type of problems. Trouble ticket tracks all tickets related to customer's end-to-end as per organization's customer support process and associates trouble tickets with accounts, contacts, and products.

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